Open the number in Numbers to find these settings. Each number is set separately, and a setting left on the account default follows what is set for the whole account.
Forwarding
Under Send calls to another number, choose when calls go to another phone:
- Always: calls go straight to your other number, and the app does not ring.
- When nobody answers: the app rings first, and if nobody picks up, the call goes on to your other number.
- When your phone cannot be reached: the app rings, and if nothing starts ringing anywhere, the call goes on to your other number a few seconds later.
You also set how long the call rings on the other phone, and a limit on forwarded minutes a day. A forwarded call is an outgoing call from your number and is charged like one for as long as it lasts. If your other phone has its own voicemail, it may answer before you do. Turn it off there, or set a shorter ring time.
When nobody answers
Under Unanswered calls, choose what happens:
- Take a message. A call answered by voicemail is a connected call and is charged like one. You can record your own greeting. Messages appear in the app and are kept for 30 days, then deleted. You can delete one sooner.
- Send a text. The caller gets a text message, with your own wording or a standard line. It is an ordinary text message and costs what one costs. You can cap what one reply may cost, and limit how often the same caller gets one.
- Do nothing.