SpareLine

What a call costs

Before you call

The price depends on where you call. When you place a call, the app can show a Call price notice first, with:

  • the price per minute to that destination
  • any charge for placing the call
  • how billing works for a short call: the first seconds are billed in full, and after that the call is billed in steps

You choose when the notice is shown. If the price cannot be checked at that moment, the notice says so, and the call is billed at the rate for that destination.

What you pay

You pay for the time the call actually lasted, from your balance. While the call runs, part of your balance is set aside for it. See Why money is set aside during a call.

Your charges are listed under Account → Invoices & payment, and appear on your invoices. See Invoices and receipts.

Calls that cost like outgoing calls

  • A forwarded call is an outgoing call from your number and is charged like one.
  • A call answered by your voicemail is a connected call and is charged like one.

See Call forwarding and voicemail.

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