SpareLine

Why I was signed out

Sessions end on their own

Each device you sign in on has its own session. A session ends:

  • after 30 days without use
  • after 180 days in any case, even if it has been in use

When a session is about to end, SpareLine may send that device a notification in advance. When it ends, the app returns to the sign-in screen.

Access removed from another device

Under Account → Devices you can see where you are signed in and remove a device's access. A device whose access was removed is signed out.

What signing out does

Your numbers, balance and history are kept on your account, and signing in again brings them back. Your messages and call history also stay on the device, encrypted, and nobody else signing in on it can read them. See Your message history and backup.

A signed-out device does not ring for incoming calls, so sign in again on every device where you want calls to ring.

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