Automatic renewal
Each number is paid for a term at a time. With automatic renewal on, SpareLine renews it from your balance when the term ends. With it off, the number stays active until the end of the term you have paid for and is then released.
You can change this for each number under Account → Subscriptions, or in the number's own settings.
Low balance warning
When a renewal is coming up and your balance will not cover it, SpareLine can send you a notification a few days in advance, while topping up still prevents anything from happening.
If the renewal cannot be charged
- The number is marked Payment required, and the app shows the date by which payment is needed.
- Until that date SpareLine keeps trying to renew it. Top up your balance and the renewal goes through on its own. See Adding money to your balance.
- If the date passes without enough balance, the number is released and you are sent a written confirmation by email that the service for that number has ended.
Once a number is released
A released number cannot be recovered through SpareLine. It goes back to the network and may be given to somebody else.